✔ CREEPERS, THIS LOOKS SPOOKILY REAL… using ALLAURA’s unique MatteSilk fibers to look softer, thicker and more realistic than regular cosplay wigs; this Daphne wig uses our own model, what you see is what you get, exactly like the photo including Scarf, which means no disappointment
✔ FITS BIG & SMALL DANGER-PRONE DAPHNES… fully adjustable Daphne wig that fits all head sizes and shapes; arrives ready-to-wear so you can get your hands on another mystery right away!
✔ REUSE & RESTYLE (Heat-resistant)… when you’re tired of finding clues for a case you can easily change your style using gel (like real hair), or with curling tongs, as this Daphne wig is heat-resistant to 356°F which means you can easily change your look to use again
✔ NO ITCHING OR IRRITATION… having developed StretchNet netting cap (included) to stop itching and reduce heat, ALLAURA has created an exceptionally comfortable wig that’ll keep your Scooby Doo costume complete while others ditch because of too much itch
✔ ANY PROBLEMS? WE’RE ON THE CASE… complete your Daphne character costume without the worry because we’ve got your back; we know that every wig to leave for delivery meets our professional standard, or your money back
Shipping & Returns
SHIPPING POLICY
Shipping Fees:
Shipping fees are paid by the customer unless otherwise agreed upon in writing.
For orders qualifying for free shipping based on a prior agreement, no shipping fee will be charged.
Shipping Quotes:
Shipping fees will be calculated and quoted once the order is ready for dispatch.
Quotes are based on the parcel’s weight, dimensions, and destination.
Payment for Shipping:
Shipping fees must be paid in full prior to the stock being dispatched.
Responsibility for Transit Issues:
We are not responsible for loss or damage caused by the courier during transit.
Please ensure the delivery address provided is correct; we are not liable for shipments sent to incorrect addresses.
RETURNS & REFUND POLICY
Eligibility for Returns:
Returns are only accepted for items that are defective, damaged, or incorrect upon delivery.
All return requests must be made within 7 days of receiving the goods.
Conditions for Returns:
Returned items must be in unused, original condition and include all original packaging, labels, and documentation.
Returns will only be accepted with prior authorization. Contact our customer service team to obtain a Return Authorization Number (RAN) before sending any items back.
Shipping Costs for Returns:
The cost to return items is the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or defective goods).
For approved returns, the customer is required to provide a tracking number to confirm the return shipment.
Refunds:
Refunds are processed once the returned items are inspected and approved.
Refunds will be credited to the original form of payment and will only cover the product's purchase price.
Shipping charges are non-refundable unless the return is due to an error on our part.
Replacements for Faulty Items:
If an item is found to be faulty, we will offer a replacement.
In cases where a replacement is not feasible, a refund or credit note may be issued at our discretion.
Non-Returnable Items:
Custom-made, bulk, or special-order items are non-returnable unless they are faulty or incorrect.
Inspection and Claims:
Customers must inspect all goods upon delivery and report any issues within 7 days.
Claims made after this period may not be honored.
Allaura Wigsreserves the rights to make changes to these terms and conditions without notice.
